FREQUENTLY ASKED QUESTIONS
If you have any specific questions that are not addressed below, please contact us.
Q. How is 10XTO responding to COVID-19?
Please click here for the current COVID-19 Protocols at 10XTO.
Q. As a Member, am I allowed to bring guests to the Club?
Yes, 10XTO does have a Guest Policy that allows Members to bring a guest a maximum of 6 times per year*. The Guest fee is $20+HST per guest visit. The Guest fee can either be put on the Members' account or paid for by the guest themselves at the Front Desk.
*Please note, the same guest is only permitted to visit the Club 6 times per year, regardless of the Member who accompanies them.
Q. Is parking included in my membership?
Yes, 6-hours of complimentary underground parking per visit is included with your membership. Your parking will be validated at the 10XTO Front Desk when you are leaving the Club.
Q. Is parking included for my Guest?
No, parking is not included in the Guest fee. Guest parking will not be validated.
Q. Where do I enter the Club?
If you are driving to the Club, you will enter the underground parking garage located off of Newfoundland Drive. Once you enter the parking garage, you will turn right towards 10XTO. You are welcome to park on levels B1, or B2. The elevator lobby for 10XTO is located on the far right of the underground where you will use your membership key fob to access the Club.
If you are walking to the Club, you will enter the Club via the main entrance located at the corner of Princes' Boulevard and Newfoundland Drive.
Q. How much are the tennis court fees?
Tennis court fees are $40.00 per hour, if you are not a sectional Member.
Q. What does a Sectional mean?
Being a sectional Member means you do not pay court fees to play. As a sectional Member, you pay an upfront, annual fee that covers your court fees. In addition to not paying court fees per play, you will have court booking advantages over non-sectional Members.
Sectionals are available for tennis, squash and the Topgolf Swing Suite.
Q. Can a Guest/Non-Member book a court?
No, a Guest/Non-Member cannot book a court on their own. The Member must book the court and accompany them on court.
Q. Do Members have access to Hotel X Toronto?
Yes, 10XTO Members have access to all public areas of Hotel X Toronto, as well as the Rooftop Pool. Members receive a 20% discount at all dining outlets at Hotel X Toronto (excluding alcohol), as well as a preferred room rate when booking at the hotel.
Members have access from 10XTO to Hotel X Toronto using their key fob on the 4th floor.
Q. Do Members have access to Guerlain Spa?
Yes, 10XTO Members have access to Guerlain Spa, and receive a 20% discount on all retail and treatments.